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Client Satisfaction Stories

Client Testimonials

Discover heartfelt stories of improved hearing and transformed lives shared by our satisfied clients.

At our hearing aid center, we believe in the power of hearing and the joy it brings to everyday life. Our patients’ experiences are at the heart of everything we do. Each story reflects our commitment to improving lives through better hearing. Read on to discover how we’ve helped our community reconnect with the world around them. Your journey to better hearing starts here, with real stories from real people.

“This is the best hearing aid I have ever had! I felt the hearing aid specialist made an exceptional effort to have my hearing aid fit to my hearing needs.”
Albert B. - Lancaster, PA
“I am very happy with my hearing aids. I love that I don’t have to turn up the TV all the time and everything is so much clearer. The staff at Pure Sound is very helpful every time I go for my 6 month check ups.”
Sigrid B. - Lancaster, PA
“I am pleased with Pure Sound Hearing Aids. I can hear in church much better. I could not follow along in church before getting these hearing aids."
George C. - Elizabethtown, PA
“The service and personal attention I have experienced is beyond my expectations. I feel very privileged to have found Pure Sound Hearing Aids. I have gained more confidence when in a group of people,"
Marlene C. - Lebanon, PA
“They are great! I got personal attention and Christine was very knowledgeable with my needs and did everything to make things right. I hardly know I’m wearing them."
Audrey D. - Lancaster, PA
Pure Sound is very good and very well staffed. I am most happiest about how my hearing aids worked very well. If you need hearing help, this is the place to go. I gained more than I knew I lost.”
Paul F. - Columbia, PA
“I am very pleased with the Pure Sound Hearing Aids. I’m hearing so much better. My hearing is so much better and the staff was so helpful. I’m so pleased!”
Doris G. - Manheim, PA
“From my first consultation and throughout...rechecks, cleanings, etc. the staff was knowledgeable , courteous and very accommodating. The staff was knowledgeable and no high-pressure sales.”
Jane G. - Manheim, PA
“The hearing evaluation provided useful information; it wasn’t just about selling hearing aids. The staff readily explained what I would gain but also what I would not gain. They care about the “person”."
Joann G. - East Earl, PA
"Thank you so much for helping us buy new hearing aids for Jim. They are working good. We can talk to each other again. Your service and personality are excellent. God Bless.”
Jim & Rickie G. - Mount Joy, PA
“I am glad that I made the call. With several changes and adjustments, I hear much better than I have for a long time. Thanks to Sean. He’s very thoughtful and caring."
Virginia H. - Gordonsville, PA
“Sean was very detailed and knowledgeable. Treated me as if I were a higher paying client even though I purchased hearing aids through a network. Very knowledgeable and explains options well."
Marlin H. - Lititz, PA
“Sean did a good job at explaining my hearing condition and set them up to my needs. Sean understood my needs and the follow up visits. My hearing is a lot better now."
Clyde H. - Lititz, PA
“I like the aids very much. Some of the best I’ve owned. Pure Sound Hearing Aids has excellent customer service and they are very friendly."
Kenneth H. - Elizabethtown, PA
“I hear public speakers. What I have been missing is what makes me the happiest with my hearing aids. They are very simple. I have gained from my hearing aids on how they work and I also how I do not feel them.”
Amos L. - Elizabethtown, PA
"I am so happy with my new hearing aids! I can hear so much better. I just hadn’t realized how bad my hearing had gotten. It is so nice to hear people the first time and not have to ask people to repeat themselves. They truly changed my life."
Joyce L. Harrisburg, PA
“My whole experience with Pure Sound was excellent. I can now be apart of activities that I used to shy away from, Pure Sound Hearing Aids have opened up a whole new life for me."
Troy M. - Lancaster, PA
“Hearing is something I never thought I’d really do clearly. All my life I was wondering what it would be like to hear birds sing or run and hear the crunchy leaves. Thank you for allowing me to hear!"
Kristi M. - Elizabethtown, PA
“My overall feeling about Pure Sound is one of satisfaction, when any concerns with the way the hearing aids are working arise, they are quick to have me go in for any adjustments required."
Edward M. - Manheim, PA
“I am very pleased with every aspect of my visits with Pure Sound Hearing Aids. Christine was very professional and was very helpful in selecting the correct hearing aids for me.."
Judith O. - Middletown, PA
“Excellent! Pure Sound Hearing Aids was able to restore my hearing and allow me to better function in life. I feel like I am no longer missing many of the important things in life I can fully participate in conversations.”
Ammon P. - Harrisburg, PA
“They are great. I am glad I got them. I can hear things I haven’t heard for a while, especially in loud situations. There are affordable. They fit perfectly. Sean was a great help in explaining everything.”
Etta R. - Lititz, PA
“As far as I am concerned, Pure Sound knows their stuff. The hearing aid specialist was extremely knowledgeable. I feel a whole new world has opened for me! I don’t have to repeatedly ask people what they’re saying."
Barbara R. - Gap, PA
“Ruth and I are very satisfied. We appreciate the profession care testing, taking time to explain the operation function of the new hearing aids and the improvements.”
Arthur & Ruth S. - Robesonia, PA
“I can watch and hear TV again! What more can I say… There is no comparison upon receiving your aids, they are great! Do try them (Pure Sound Hearing Aids)...you will be amazed."
Doris S. - Elizabethtown, PA
"Pure Sound Hearing Aids has been excellent. I particularly like the smart phone application. The service was superior. I learned more about hearing aids then I ever had before."
Robert T. - Elizabethtown, PA
​“They are very thorough in testing what you need. Just to hear so much better is worth it and Pure Sound Hearing Aids continues to check on how they are doing.”
Joyce W. - Quarryville, PA
​“I have been so relieved to be able to hear clearly now. I didn’t know I ever had a hearing loss. Pure Sound has been great! I am more relaxed in my daily life now that my hearing has improved. Thank You!”
Diane Z. - Lancaster, PA
​“Have no doubt that I have gotten the right product. The ease and flexibility with working with the specialist has made my experience with Pure Sound Hearing Aids!”
​Donald Z. - Lancaster, PA

Become a Delighted Customer

“I am glad that I made the call. With several changes and adjustments, I hear much better than I have for a long time. Thanks to Sean. He’s very thoughtful and caring."
Woman with short hair leaning on wall
Doris G.
"I am so happy with my new hearing aids! I can hear so much better. I just hadn’t realized how bad my hearing had gotten. It is so nice to hear people the first time and not have to ask people to repeat themselves. They truly changed my life."
Woman smiling with short hair wearing white and black shirt
Joyce L.
Pure Sound is very good and very well staffed. I am most happiest about how my hearing aids worked very well. If you need hearing help, this is the place to go. I gained more than I knew I lost.”
Man sitting with white Penn State University logo on t-shirt
Paul F.
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Satisfied Clients Say

Better Hearing is better living

Our satisfied clients frequently share that improved hearing significantly enhances their overall quality of life, leading to better communication and increased enjoyment in everyday activities.

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(717) 945-1477OrEmail Us Now
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