What's the Pure Sound Hearing Aids Stores returns policy?
Most items can be exchanged or refunded with a receipt within 30 days of purchase.

Can I get my shipping cost refunded?
If there is an error on our part related to your order, we will issue a credit for your order and any applicable shipping charges.

Do I need to return the item in its original packaging?
An item must be returned in the original manufacturer's packaging, so we recommend you keep your packaging for at least the first 30 days after purchase.